Terms of service

TERMS OF SERVICE

Effective Date: 01/08/2026

Welcome to Auddace. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

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1. ELIGIBILITY

By using our website, you confirm that:

• You are at least 18 years old or have the consent of a parent or legal guardian.
• The information you provide is accurate and complete.
• You will use this website only for lawful purposes.

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2. PRODUCTS

Auddace sells imported cosmetic products sourced from various countries.

We strive to ensure all product descriptions, images, and pricing are accurate. However, actual packaging, labeling, or appearance may differ slightly due to manufacturer updates or display settings.

We reserve the right to modify, discontinue, or limit any product without prior notice.

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3. PRICING

All prices displayed on our website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

In the event of a pricing error, we reserve the right to cancel any affected order and issue a full refund if payment has already been received.

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4. ORDERS

Once an order is placed, you will receive an order confirmation.

Order acceptance is subject to product availability and payment verification.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Violation of these Terms

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5. SHIPPING

Shipping timelines are estimates only.

Standard Shipping:
5–7 Business Days
Shipping Charge: ₹70

Express Shipping:
Up to 4 Business Days
Shipping Charge: ₹150

Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Auddace is not responsible for delays caused by courier partners or events beyond our control.

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6. RETURNS & REPLACEMENTS

We do NOT accept returns under any circumstances.

We do NOT provide refunds once an order has been delivered.

If your order arrives damaged, defective, or with missing items, you must contact us within 24 hours of delivery.

A continuous, unedited unboxing video recorded from before opening the sealed package is mandatory for all damage or missing item claims.

If the claim is verified, we will provide a replacement where applicable.

Claims submitted without an unboxing video may not be eligible for replacement.

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7. CANCELLATIONS

Orders may only be cancelled before dispatch.

Once an order has been shipped, it cannot be cancelled.

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8. PAYMENT

Payments are processed securely through trusted third-party payment gateways.

Auddace does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.

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9. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos
• Images
• Product descriptions
• Graphics
• Videos
• Website design
• Text

is the property of Auddace or its licensors and may not be copied, reproduced, or distributed without prior written permission.

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10. USER CONDUCT

You agree not to:

• Use the website for unlawful purposes.
• Attempt to hack or disrupt the website.
• Upload malicious software.
• Misrepresent your identity.
• Abuse customer support or submit fraudulent claims.

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11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Auddace shall not be liable for:

• Indirect or consequential damages
• Delays caused by courier services
• Product misuse
• Allergic reactions or skin sensitivities
• Losses resulting from incorrect use of cosmetic products

Customers are advised to perform a patch test before using any cosmetic product.

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12. DISCLAIMER

All products sold by Auddace are cosmetic products intended for external use only.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Individual results may vary depending on skin type, usage, and other factors.

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13. PRIVACY

Your use of this website is also governed by our Privacy Policy.

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14. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

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15. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page with the revised Effective Date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

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16. CONTACT US

If you have any questions regarding these Terms, please contact us.

Auddace

Email: info@auddace.in

Phone: +91 7722068111   +91 9325979005

Business Address:
Kollhapur, Maharashtra