Refund policy

Return & Replacement Policy
Returns

At Auddace, we do not accept returns for any products once they have been delivered.

Please review your order carefully before placing it.

Damaged, Defective or Missing Products

If your order arrives damaged, defective, or if any product is missing, we will gladly provide a replacement, subject to verification.

To be eligible for a replacement:

You must record a continuous, unedited unboxing video starting before opening the sealed package.
The issue must be reported within 24 hours of delivery.
The video must clearly show the shipping label, unopened package, the unboxing process, and the damaged, defective, or missing item.

Claims submitted without an unboxing video may not be eligible for replacement.

If your claim is approved, we will ship a replacement at no additional cost.

No Refunds

We do not provide refunds under any circumstances.